Delivery Info

PetX Shipping Policy 

Processing Times

Processing time is usually 1 day but can be 2 during busier times.

Shipping Zones

UK £3.50 (Each additional item £0.80)
Australia £11.50 (Each additional item £1.70)
Rest of World £11.20 (Each additional item £1.50)


Customer Service
When you place your order, we will request your email address. This is so we can send you a receipt and acknowledgement that your order has been sent.
As part of the order process, we also request a contact number, which can be your mobile or landline. This will allow us to assist you in the unlikely event you experience any issues with your delivery. 

To give you peace of mind, we operate a friendly and efficient customer service department who are happy to help, whatever your query. Please contact us with any questions, remembering to include your order ID, and we’ll get back to you ASAP.